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I Fired Kiosk Web Hosting Today
Last year I launched a new website, Pro Email Leads. I have been working with websites for about 10 years now, and have probably worked with about 25 different webhosts. A couple have been excellent. A few more are acceptable. And most are either below average or worse.
I received a recommendation to use Kiosk web hosting. There's a small business opportunity with choosing them for hosting, and so I chose to go with them.
Mistake. Headache.
When you have a headache, you take some Advil. When you have a consistently bad webhost, you fire them. Why live with the headache when you don't have to. I have had more problems with down time than almost any other webhost I have worked with. And, it seemed like every time I would send out a newsletter to my email list, begin to run a sale, or whatever, they would be down.
When your site is not up, or functioning very slowly, you lose credibility, sales, visitors, subscribers, and it is extremely unprofessional.
I will never know how many sales I lost and credibility that was questionable because of the down time I have had with Kiosk hosting the last 4 months. It is inexcusable! Furthermore, their customer service is very slow for web hosting. It can take 24-48 hours, or more, to get a response from them. When your site is down, you can't wait 2 days! Their live chat is very archaic and don't expect much from the live chat help either. I tried using them about 6 different times. No help.
People like Mike Filsaime claim to use Kiosk esclusively. I'm not sure I buy that, or Mike is in so deep with Joel Therin that he would be a fool to leave because it would take away from his bottom line. Either way, it is expensive hosting that is unreliable.
I am running about 80% of my websites on Host Gator. I have been using them since December 2005. I think I have only had one downtime with them, but I may be wrong. If I need to rely on a webhost to keep my sites up, make it easy to add and configure new sites with their reseller hosting, or whatever I need, I trust Host Gator.
So, my personal opinion… it doesn't get much better than HG for all levels of hosting. I have two main accounts with them. One regular hosting account and one large reseller account that hosts about 20-25 of my sites. There are other hosts that are good, but I think HG is the kind of host that you can set things up and forget about it.
There's enough stress as it is with internet marketing that you don't need one more headache like Kiosk, or other unreliable host, who can't reliably keep your site and email accounts up 24/7/365.







I used to use Kiosk as well and I had continual problems with uptime and getting good customer service.
I have used both Host Gator and Host 9 and have been happy with them. There are other good ones, but why switch if something is working fine.
Rich
Oh my gosh, I thought I was going mad!
All the top Internet Marketing guys are recommending it and I just could not understand why each time I'd go to one of my sites, it would be down. I started thinking it was a cache problem until I found your site.
Thank goodness I hadn't built too many sites on the new host … today, I'll begin moving them back to hostgator. Hostgator may not give as much space and, I don't like their email service but I have never experienced issues with downtime like this on hostgator – ever!
Thanks to you also MLM leads for providing some feedback.
Trish
Trish,
One of the reasons I went with Kiosk was because of the endorsement of Mike Filsaime and some others. But wow… it was completely unreliable and I think the worst part (after downtime) was their live chat support. Yuck!!
No hosting is going to be perfect, but I'll take Hostgator over any other right now.
Rich
One of the reasons I also went with Kiosk was of the Mike Filsiame endorsement. I cancelled my hosting in October, which they confirmed, only to find they still took $249.97 to renew my next years hosting in November from my PayPal account.
Now they won't answer any emails or return my money.I think any sane person would regard this as theft.
Same here Rich, unfortunately…now on rackspace's cloud, oh what a difference!